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  • NAT Traversal Service

FAQ within [ HDVC Mobile(for Windows) ]

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  • How to Uninstallation?

    Please release NAT Traversal Service before uninstalling the application. Service can be released by “Settings” => “Release Service”. Please close the application and uninstall it.

    • No:6094
    • 公開日時:2014/03/05 17:46
  • Cannot make a call, communication or end a call. Or The application does not become communication ready (The color of action bar stays in RED.)

    Possible Causes (1)Network might not be good enough. (2)In case of Wi-Fi connection, it might be out of range or access point might be changed. (3)The communication route (NIC) might be changed. (4...

    • No:6096
    • 公開日時:2014/03/05 17:46
  • There are multiple NIC adopters.

    Possible Causes Please follow instructions. If there are multiple NICs, the own IP address information might be different from the actual IP address. Procedure to recover This application is not de...

    • No:6095
    • 公開日時:2014/03/05 17:46
  • The application does not answer when HDVC or HDVC-MPCS calls it.

    Possible Causes (1)The application cannot answer during it’s on communication with other devices. (2)The application might not be in operation. Procedure to recover (1)Please confirm that the a...

    • No:6092
    • 公開日時:2014/03/05 16:08
  • How to installation?

    The application need to be registered to Panasonic NAT Traversal Service to use it.When you register the service, please activate only the network interface (NIC) which will be used for access to t...

    • No:6093
    • 公開日時:2014/03/05 16:16

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